Frequently Asked Questions

Shop Order FAQ’s

Do you ship internationally?
Yes! We are based in the UK and work hard on keeping shipping costs as low as we can.
When do you ship my order?

We aim to process your order and ship within 1-3 working days.

How long will it take for my care package to arrive?

Shipping times:

  • UK 3-5 working days
  • International  7-15 working days
How do I update my billing information?
You can update any relevant information through your account, by clicking Here to login.

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Who Are We?

We're LDR Care Package. For the past two years we've been pioneering long distance gifting, helping to bring more smiles between the miles.